Shipping Information
1.1 Order Processing Time:
Orders are typically processed within 7-12 business days (excluding weekends and holidays) after receiving payment. Please note that during peak seasons or promotional events, processing times may be extended.
1.2 Shipping Methods :
We offer various shipping options, and the available methods will be displayed during the checkout process. The shipping cost is calculated based on the selected shipping method and the destination.
1.3 Shipping Destinations :
We currently ship to pan India. If your location is not listed, please contact us to inquire about the possibility of shipping to your area.
1.4 Shipping Confirmation:
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the delivery status of your package.
1.5 Shipping Delays :
While we strive to meet the estimated delivery times, unforeseen circumstances or carrier delays may occur. HomePe is not liable for any delays beyond our control.
Return Policy
2.1 Eligibility:
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Returns are accepted within [X] days from the date of delivery.
2.2 Return Process:
If you wish to initiate a return, please contact our customer service team at info@homepe.co.in to obtain a Return Merchandise Authorization (RMA) number. Include this RMA number in the return package.
2.3 Return Shipping:
Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the item.
2.4 Refund Process:
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment.
2.5 Non-Returnable Items:
Certain items, such as personalized or custom-made products, are non-returnable unless they arrive damaged or defective.
Contact Us
If you have any questions or concerns about our Shipping and Return Policy, please contact us at info@homepe.co.in.
Thank you for choosing with HomePe.